Privacy Policy
Last Updated:
August 18, 2025
This Privacy Policy (“Privacy Policy”) sets out how SG Collective LLC (the “Company” or “we”), a company registered in New York, United States, uses and protects the information that you (referred to as “you” or “your”) provide when accessing, browsing, purchasing Products, submitting information on, or otherwise utilizing its website www.samirgrey.co (the “Website”). Our Website is hosted on the Shopify Inc. e-commerce platform, and we offer fragrance and personal care Products under the trademark "Samir Grey". If you are in the European Economic Area (EEA), we act as the data controller of your personal data.
Company is committed to ensuring that your privacy is protected. Any personal identifying information (hereinafter referred to as “Personal Information” and defined below) you provide when using the Website or purchasing Products will only be used in accordance with this Privacy Policy. This Privacy Policy describes the type of information Company may collect from you or that you may provide when using the Website, purchasing Products, signing up for our newsletter, or sampling our Products, as well as Company’s practices for collecting, using, keeping, protecting, and/or disclosing any Personal Information. If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), which are detailed in our California Privacy Notice section below.
I. PERSONAL INFORMATION
What Personal Information is Collected?
When you browse, purchase Products, or otherwise interact with the Website (together the “Services”), you may be asked to enter or disclose certain Personal Information, which may include:
Personal Information You Provide.
● Account Information: personal name, business name, email, billing address, payment information (processed securely through Shopify), business address, telephone number, contact information, account credentials, date of birth, transaction history, or any other similar information.
● Identification: interests, lifestyle information, social media credentials, or contacts.
● Shopping and Product Information: purchase history, product preferences, skin type, fragrance preferences, allergies or sensitivities (if voluntarily provided), product reviews, shopping cart information, wish lists, sample requests, gift preferences, and other information related to your interaction with our Products and Services. We collect this information to provide personalized fragrance recommendations and ensure your safety with our products. Note that any allergy or sensitivity information you provide is strictly voluntary and will be used solely for product recommendation purposes.
● Research and Feedback: reviews, comments, and other feedback that you submit through the Website, social media platforms, email, over the phone, or by mail.
● Social Media Information: if you interact with Company through a third-party website (hereinafter referred to as “Third-Party Website(s)” and defined below) using your social media credentials, then depending on your social media settings, Company may have access to your information from that particular social network such as your name, email address, contact information, friend or connection list, photo, age, gender, location, birthday, social networking ID, current city, your comments, and the people and other businesses you follow.
● Additional Information: any additional information you provide directly through the Website, or through your participation, support request, social networking, or any other communication.
Personal Data We Receive From Your Use of the Services.
· Technical Information: Internet Protocol address, cookie IDs, browser types and language, operating systems, and how you interact with the Services.
· Usage Data: content you view or engage with, features you use, actions you take, time zone, country, dates and times of access, and your computer connection.
- Browsing Activity: domain names, browsing patterns, content interaction (including forms and emails), and viewing duration. This information may be logged while offline and uploaded upon reconnection.
- Geolocation: city, state, and ZIP code associated with your Internet Protocol address or derived through Wi-Fi.
When is Personal Information Collected?
Generally, you are not under any statutory or contractual obligation to provide Company any Personal Information; however, certain Personal Information may be automatically collected for you to use the Website and/or Services.
Company collects information from you when you access or otherwise use the Website, contact or engage Company for its Services, create an account; or otherwise enter any information on the Website or Company’s social media platforms which may include, but are not limited to, Instagram, TikTok, X, Google, or other third party applications (together the “Third-Party Platforms”).
How Do You Get My Consent?
When you provide any Personal Information through the Website or Third-Party Platforms, verify, or change your contact information and/or transactional details, complete a contact form, engage with the Services, or anything of the like, we will process your data based on one or more legal bases including: your explicit consent, the necessity to perform our contract with you, compliance with our legal obligations, or our legitimate business interests. For EU users, where we rely on consent, you have the right to withdraw this consent at any time.
If Company asks for your Personal Information for any other reason, it will either: (a) ask directly for your express consent; or (b) provide you with an opportunity to say no or otherwise decline by contacting Company directly.
How do I Withdraw My Consent?
You may withdraw your consent for the continued collection, use, or disclosure of your Personal Information at any time by contacting Company directly. For EU residents, you have additional rights under the GDPR including: the right to access your data, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, and the right to object to processing. If you choose to withdraw your consent, Company will cease processing your data unless there is another legal basis for processing. Company may retain certain data where required by law or for legitimate business purposes such as fraud prevention, dispute resolution, or security purposes.
How is My Personal Information Used?
Company may use your Personal Information in any of the following ways:
● To provide, maintain, and improve the Website features, content, services, and any promotions, available through the Website.
● To enable you to enjoy and easily navigate the Website.
● To better personalize your experience on the Website and understand your needs and interests.
● To fulfill requests or respond to your questions and comments.
● To provide you with announcements, notifications, advertisements, and other communications.
● To investigate and help prevent security issues, abuse, or violations of law.
● To display content you generate, such as videos, photos, audio, and comments on the Website.
● To comply with all relevant laws, regulations, and ethical business conduct.
How is My Personal Information Protected?
Company takes the security of your Personal Information very seriously and implements a variety of security measures to protect your data when you use the Website or purchase Products. Our e-commerce platform, Shopify, maintains high security standards for payment processing and data protection, including PCI DSS compliance. Your Personal Information is accessible only to a limited number of authorized personnel who need access to perform their duties, including but not limited to, order fulfillment, customer service, marketing, and website maintenance. We use industry-standard SSL encryption to protect your payment information during transmission, and we never store complete credit card information on our servers. For international shipments of our fragrances, we comply with all relevant customs and shipping regulations while maintaining the security of your Personal Information. We also maintain appropriate physical, electronic, and procedural safeguards to protect sensitive formula information and customer data related to custom fragrance preferences.
Does Company Collect Information From Minors?
Company does not want to, and does not knowingly, collect any data from individuals under the age of eighteen (18). If Company learns that it has collected any such data without the supervision of a parent or legal guardian, Company will take all reasonable measures to delete such information and will not use it for any purposes. If you become aware of any Personal Information that Company has collected from an individual under the age of eighteen (18) without the supervision of a parent or legal guardian, please contact Company immediately.
How Do I Opt-out, Remove, or Modify Any Personal Information I Have Provided?
You can request to have your Personal Information removed or modified by contacting Company directly. Please note that Company may retain certain relevant information for record keeping purposes, which includes but is not limited to information regarding sales transactions or that is otherwise needed to complete any ongoing and/or pending transactions.
Limitation of Liability
You agree that to the fullest extent allowed by applicable law, under no circumstances will you hold Company liable for consequential, indirect, incidental, special, exemplary, punitive, or enhanced damages that are caused or alleged to be caused in connection with your use of the Website. Under no circumstances will you hold Company liable for any damages caused by or related to the Website.
Does the Website Use 'Cookies'?
Yes. Company and its service providers, advertisers, and other third parties use cookies and similar technologies (e.g., HTTP cookies, HTML 5, flash local storage cookies, web beacons, GIFs, embedded scripts, ETags/cache browsers, and software development kits) to recognize you on, off, and across your devices. Cookies are small data files that Company, or its service provider, transfers to your computer's hard drive through your web browser (if you allow) and/or your device that enables Company or its service provider's systems to recognize your browser or device to capture and remember certain information that will provide Company with insights to your online activity.
There are a few different categories of cookies, including:
● Essential: These cookies are necessary to provide you with Services available through the Website and enable you to use the features available on the Website. They help authenticate users and prevent fraudulent use of accounts and Personal Information.
● Functional: These cookies are required for the Website to function efficiently and are thus always enabled. These include cookies that allow you to be remembered as you explore the Website. These are typically used during the checkout process, as well as during security issues, and when conforming with regulations.
● Performance: These cookies allow Company to improve the Website by tracking your Website usage. These cookies may improve the speed with which Company can process your requests and remember particular preferences you may have selected in connection with your use of the Website.
● Social Media & Advertising: These cookies offer the potential to connect you to your social networks and share content and information from the Website through social media. Advertising cookies collect information to help better tailor advertisements to your interests. These cookies may involve the processing of your personal data.
Cookies Are Used To:
● Recognize your browser and/or device;
● Track metrics and understand your Website preferences based on your previous or current activity;
● Save your Website preferences for future visits; and
● Compile aggregate data about traffic and interactions on the Website in order to offer a better user experience, as well as improved features, and content in the future. Company may also use trusted third-party service providers that track this information on its behalf.
Company and its third party partners and vendors may also use tracking technologies, such as cookies, pixels, and web beacons to collect and store information about you when you use or interact with the Website; and/or engage with marketing communications, advertising content and/or Third Party Platforms in order to provide you with targeted advertising based on your browsing activities and interests. These third parties automatically receive your IP address or mobile device identifier when you access the Website, or Third-Party Platforms. They may also use tracking technologies to measure the effectiveness of advertisements or other features; personalize the advertising content; and serve you advertisements that are relevant to your regional location. Company may also use information collected using third party cookies and beacons to provide you with advertisements, features, and other content.
Can I Disable Cookies and Still Use the Website?
Your browser can assist you in managing and setting up your cookie preferences. You can choose to have your computer or device warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser or the settings of each individual device you use. There are also general resources for opting out of interest-based advertising available on the Network Advertising Initiative and the Digital Advertising Alliance’s websites.
If you choose to disable cookies, you will still be able to access the Website. However, please note that by disabling cookies, some features on the Website may be disabled. Disabling cookies may also affect your experience by decreasing the Website’s efficiency or causing it to not function properly.
International Shipping and Compliance
For customers outside the United States, we comply with international shipping regulations for fragrances and cosmetic products. This may require us to share certain shipping information with customs authorities and international carriers. We ensure that any such data sharing complies with relevant data protection laws.
Product Safety and Allergen Information
While we maintain detailed information about our fragrance ingredients to comply with regulatory requirements, we may not disclose certain proprietary fragrance formulations. However, we do provide allergen information as required by law. If you experience any adverse reaction to our products, please discontinue use immediately and contact us.
Shopify Platform Specific Information
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall and maintain their own privacy policy which we encourage you to review.
Marketing Communications and Samples
If you opt to receive marketing communications or fragrance samples, we will use your contact information and preferences to send you relevant product information, samples, and offers. You can opt-out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.
How is My Personal Information Shared and Disclosed?
Company will not sell your Personal Information; however, it may share and disclose your Personal Information for the following reasons. Please note that certain sharing with our e-commerce platform Shopify and other service providers is essential for processing orders and operating our business.
Special Notice Regarding Fragrance Allergies and Sensitivities. We collect and process information about fragrance allergies, skin sensitivities, and related health information solely to ensure product safety and provide appropriate recommendations. This information is treated as sensitive personal data and protected accordingly. We obtain explicit consent before collecting or processing such health-related information.
Sample and Tester Program Information. When participating in our fragrance sampling or tester programs, we collect additional information about your fragrance preferences, reactions to specific ingredients, and feedback. This information is used to improve our products and provide personalized recommendations. We may share anonymized feedback with fragrance houses and manufacturers to improve formulations.
International Shipping and Customs. For international orders, we may need to share certain personal information with customs authorities, shipping partners, and international carriers to comply with import/export regulations and ensure delivery of fragrances. This may include your name, address, and purchase details. Some countries have specific regulations regarding the import of fragrances and cosmetics.
Shopify E-commerce Platform. Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our Products and Services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall. Payment data is processed securely through Shopify's payment system in accordance with their security standards and PCI-DSS requirements.
Customer Instructions. You can determine your own policy for sharing and disclosing your Personal Information on the Website. Company does not control how you may choose to share or disclose your Personal Information. Company will share and disclose your Personal Information in accordance with your engagement and instructions.
Compliance With Applicable Law. Company may release your Personal Information under certain circumstances where Company believes it is appropriate to comply with any law, regulation, or legal process; enforce its policies; and/or protect Company or others’ right, property, or safety. Company may also be required to disclose your Personal Information if required by law or in response to a valid request by a public authority (e.g., a court or governmental agency).
To Enforce Our Rights, Prevent Fraud, and for Safety. To protect and defend the rights, property, or safety of Company or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
Third Party and Other Disclosures of Personal Information. Company may share your non-private or Personal Information with Third Party Websites, companies, advertisers, social networks, service providers (including Shopify, payment processors, shipping carriers, and fulfillment partners), research and management companies, search engines, law enforcement, hosting partners, and any other party who assists in operating the Website or providing Services to you. We may also share data with fragrance suppliers and manufacturers to improve product formulations and ensure product safety. If Company is involved in a merger, collaboration, or acquisition, your Personal Information may be transferred. However, Company will provide you with notice before your Personal Information is transferred and becomes subject to a different privacy policy. For sensitive information like allergies or skin sensitivities, we obtain explicit consent before sharing with any third parties.
With Consent: Company may share Personal Information with others when it has written consent to do so.
Retention of Your Personal Information
Company will retain your Personal Information only for as long as is necessary to achieve the purposes set out herein, including order fulfillment, customer service, marketing communications, loyalty program administration, complying with legal obligations, resolving disputes, completing audits, and/or enforcing its agreements and policies. For customers in the EU, we maintain specific retention schedules in accordance with GDPR requirements. Purchase history and related transaction data may be retained longer for tax and accounting purposes.
Third-Party Links
Occasionally, at its discretion, Company may include or offer outside third-party advertisements, resources, or other products and services on the Website (“Third-Party Links”). These Third-Party Links are governed by separate and independent privacy policies. Therefore, Company has no responsibility or liability for the content and activities of these Third-Party Links.
Behavioral Advertising
As described herein, Company may use your Personal Information to provide you with targeted advertisements or marketing communications from other businesses. For more information about how targeted advertising works, please visit the Network Advertising Initiative’s educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Communications; SMS, Emails, and Calls
You consent to receiving communications, including but not limited to, emails, text messages, and calls regarding our Products, our Wesbite, order updates, shipping notifications, product launches, exclusive offers, beauty tips, fragrance recommendations, and other marketing communications. You agree to provide true, accurate, and current Personal Information. Your engagement with our Website and Services may be shared with others in accordance with our Privacy Policy.
Wireless and Location-Based Features; Social Media Plug-ins
Data Processing and E-commerce Operations. You affirmatively consent that Company may collect and process your data, including purchase history, shopping preferences, product reviews, and customer service interactions. This data helps us provide personalized product recommendations, improve our fragrances and skincare formulations, process orders, manage our loyalty program, and enhance your shopping experience. For EU/EEA users, this processing is based on your explicit consent under Article 9 GDPR, which you can withdraw at any time. For sensitive personal information under US state privacy laws, we obtain your explicit consent before processing. We may share information with our e-commerce platform provider (Shopify), payment processors, shipping partners, analytics providers, and other service providers essential to our operations. We may also collect information about product preferences and allergies to ensure safe product recommendations.
Wireless Features. The Website may offer certain features that are available to you via your mobile device, including the ability to receive order updates, shipping notifications, and marketing messages. Standard messaging and data rates from your carrier may apply.
Terms of Wireless Features. If you register for any Wireless Features then you agree that, in connection with those Wireless Features, we may send communications to your wireless device regarding us or other parties. If you have registered for Wireless Features, then you agree to notify us of any changes to your wireless contact information (including phone number).
Location Information. We may collect your location information when necessary to ensure accurate shipping and delivery of Products, or to help you find nearby retail locations that carry our Products.
Your browser settings allow you to manage location preferences. We may use location data to help provide accurate shipping information and locate nearby retail locations where our Products are sold.
Social Media Plug-Ins. Social media plug-ins of social networks such as Facebook, X, Instagram, and Google (among others) may be integrated on the Website. If you choose to click on these links, your browser will connect directly to the servers of the relevant social network. The social network directly transmits the content of the plugin to your browser. If you are registered on the relevant social network, the social network receives the information that the web page was used by you. If you are not registered with the social network, there is the possibility that at least your IP address will be submitted to and stored by the social network. If you interact with Company through a social media website, plug-in, etc., then you may be enabling Company to have ongoing access to certain information from your social network profile (such as your name, social networking id page, email address, photo, gender, location, the people, and websites you follow, etc.).
If you do not want a social network to collect the information described above, or to share it with us and other third parties, review the privacy policy of the relevant social network and/or log out of the relevant social network before you use the Website. As with other websites, you may be able to delete any existing cookies placed on your computer by the social network via your browser.
II. INTERNATIONAL TRANSFERS
Company is headquartered in the United States; however, we may transfer your Personal Information to service providers, including e-commerce platforms, payment processors, fulfillment centers, and other third parties located outside of your country of residence, including in the United States. This may be necessary for the purposes outlined in this Privacy Policy. Data privacy laws vary from country to country and may not be equivalent to, or as protective as, the laws in your home country. Company takes steps to ensure that reasonable safeguards are in place with the aim to ensure an appropriate level of protection for your Personal Information, in accordance with applicable law. For transfers of personal data from the EU/EEA, Company relies on Standard Contractual Clauses approved by the European Commission or other valid transfer mechanisms under GDPR. By providing Company with your Personal Information, you acknowledge and agree to any such transfer, storage, or use.
Some functions on the Website can only be provided if Company has your Personal Information, therefore the deletion of your Personal Information may result in the termination of such functions. Company will take reasonable steps to verify and authenticate your identity. Company may require further documentation before granting access to your Personal Information.
III. STATE SPECIFIC DATA POLICIES
Special Notice for California Residents
Company shall not market or advertise to minors specified products or services that minors are legally prohibited from buying. Company shall not market or advertise any products based on the Personal Information provided that is specific to any minor, nor shall it knowingly use, disclose, compile, or allow a third party to do so. Under California’s Privacy Rights for California Minors in the Digital World Act, any minor may request and obtain removal of Personal Information posted on the Website.
California Privacy Rights
California residents are entitled once a year, free of charge, to request and obtain information regarding Company’s disclosure, if any, of certain categories of Personal Information to third parties for their direct marketing purposes in the preceding calendar year. To obtain this information, please contact Company directly.
California Consumer Privacy Act (CCPA)
California residents have the right to receive certain disclosures regarding the collection, use, and sharing of Personal Information, including its use in AI systems and model training, as well as the right to access, delete, limit sharing of Personal Information, correct inaccurate personal information, receive their information in a portable format, and understand how their data may be used in automated decision-making processes as provided under the California Privacy Rights Act (CPRA). The CCPA defines “Personal Information” to mean “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”
“Do Not Sell My Personal Information” (California Residents only)
California residents may opt-out of the “sale” of their Personal Information. California law broadly defines “sale” in a way that may include allowing third parties to receive certain information such as cookies, IP address and/or browsing behavior to add to a profile about your mobile device, browser, or you.
Depending on how you use the Website, Company may share the following categories of information for such advertising which may be considered a sale (as defined by California law):
● Identification and demographics; device information and identifiers, such as IP address, and unique advertising identifiers and cookies; connection and usage information, such as browsing history; geolocation information, such as city; purchase history; Product preferences; fragrance selections; skin type information; allergies and sensitivities; order history; shopping cart data; wishlist items; Product reviews and feedback; and customer service interactions.
If you would like to opt-out of the use of your Personal Information for such purposes (to the extent this is considered a sale), you may do so by contacting Company directly.
Third Parties’ List – Shine the Light (California Residents only)
California residents can also request a list of all the third parties to which Company has disclosed certain Personal Information (as defined by California’s Shine the Light law) during the preceding year for those third parties’ direct marketing purposes. You will need to attest to the fact that you are a California resident. Company will not accept requests by telephone, email, or facsimile, and Company is not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Special Notice for Nevada Residents
Certain Nevada consumers may opt-out of the sale of Covered Information for monetary consideration to a person for that person to license or sell such information. “Covered Information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.
Virginia Consumer Data Protection Act (Effective January 1, 2023)
Under the Virginia Consumer Data Protection Act (“VCDPA”), certain businesses must give consumers the ability to access, control, and delete personal data that the business collects about them, or that consumers have otherwise provided. Consumers have the right to obtain a copy of data the consumer has previously provided, in a usable format “to the extent technically feasible.”
Virginia consumers can opt out of targeted advertising, the sale of their personal data, or profiling those results in the business providing or denying “financial and lending products, housing, insurance, education enrollment, criminal justice, employment opportunities, health care products, or access to basic necessities, such as food and water.”
Utah Consumer Privacy Act (“UCPA”) (Effective December 31, 2023)
Utah residents have the right to (a) confirm whether a controller is processing consumer’s Personal Data and to access that data; (b) delete consumer’ Personal Data that the consumer provided to the controller; and (c) obtain a copy of the consumer’s Personal Data that the consumer previously provided to the controller.
The UCPA defines “Personal Data” as information that is linked or reasonably linkable to an identified or identifiable individual. Data that cannot be linked to a consumer and publicly available information and the processing of personal data for purely personal or household purposes are excluded from the UCPA. Data controllers must provide consumers with reasonable, accessible, and clear privacy notice. Controllers must establish and maintain reasonable administrative, technical, and physical data security practices to protect the confidentiality and integrity of Personal Data and reduce reasonably foreseeable risks of harm to consumers relating to the processing of Personal Data.
Connecticut Data Privacy Act (“CTDPA”) (Effective July 1, 2023)
Under the CTDPA, Connecticut consumers are provided with (a) the right to access; (b) right to correct; (c) right to delete; (d) right to data portability; and (e) right to opt out of the sharing of any Personal Data.
The CTDPA defines a “Consumer” as a Connecticut resident and excludes persons acting in a commercial or employment context. The “Sale of Personal Data” refers to the exchange of personal data for monetary or other consideration by the controller to a third party.
Personal data excludes any deidentified data or publicly available information, where publicly available information means information that is lawfully made available through government records or widely distributed media, and a controller has a reasonable basis to believe a consumer has lawfully made available to the general public.
Colorado Privacy Act (“CPA”) (Effective July 1, 2023)
Businesses must provide consumers with clear privacy notices and conduct data protection assessments for any personal data processing that presents a heightened risk of harm to consumers. Consumers are afforded the right to opt out of the processing personal data for targeted advertising or for the sale of personal data and provides a “user-selected universal opt-out mechanism.”
“Consumers” are defined as residents acting in their individual or household contexts and excludes individuals acting in a commercial or employment capacity, job applicants, and beneficiaries of someone acting in an employment context from its definition of “consumer.” “Personal Data” is defined to mean information that is linked or reasonably linkable to an identified or identifiable individual. The CPA does not extend to deidentified data or publicly available information.
Acceptance of Terms
Through using the Website, you hereby accept this Privacy Policy and each of the terms and conditions stipulated herein. If you are not in agreement with this Privacy Policy, you should refrain from any further use of the Website. Your continued use of the Website, following the posting of any updates or changes to this Privacy Policy, shall indicate your acceptance of such changes.
Changes to this Privacy Policy
Company is constantly aiming to improve the Website, Services, and Products. Therefore, this Privacy Policy may be amended from time to time at Company’s discretion, including updates to reflect changes in our systems, data processing methods, and business practices. Company reserves the right to modify or update this Privacy Policy at any time. While it is your responsibility to review this Privacy Policy periodically, Company will notify you of any material changes through prominent notice on our Website and where legally required, obtain your consent before implementing such changes. Changes will take effect immediately after our posting to the Website unless immediate implementation is required by law. If Company makes any material changes to this Privacy Policy, Company will notify you here.
If you have any questions regarding this Privacy Policy or if you want to verify, modify, receive, suspend, or delete your Personal Information, you can reach Company directly using the contact information below:
SG Collective LLC
Email: hi@samirgrey.co
